We gladly accept returns or exchanges within 14 days of your purchase. After 14 days, returns will not be accepted but we can add store credit to your account. We stand behind our goods and services and want customers to be satisfied with our product. Altered or custom pieces are final sale.

Permanent jewelry we will happily reinstall, and warranty as needed. However permanent jewelry cannot be returned as it is made custom to fit our customers.

Please email Sydsquarednco@gmail.com or text/call for help with regarding your purchase.